Returns & Exchanges
At Evelyn & Bobbie, we want you to feel confident and comfortable in your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible to ensure you find your perfect match.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, we will email you a prepaid shipping label to print and attach to your return package.
Package and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing